We use Royal Mail Signed For 2nd class delivery for all of our UK
deliveries and most of our orders are delivered within 4 working days. Orders over £35 will automatically qualify for free Royal Mail Signed For 2nd
Order cut-off for all delivery services is 2pm GMT Monday to Friday.
Orders placed after these times will be treated, for the purposes of delivery,
as having been placed the next working day.
We try our best to accommodate and be as flexible as possible, please
email us if you have any specific requirements at email@example.com
Working days are defined as Monday to Friday (excluding bank and public
holidays) – therefore any orders placed after 2pm on Friday may not be
processed until Monday.
Royal Mail Signed For delivery requires a signature to confirm receipt.
If a signature cannot be obtained, the carrier may ask a neighbour to sign for
the delivery. Deliveries that require a signature will not be left if a
signature cannot be obtained. If the carrier leaves the delivery with a
neighbour or at your local post office, they will leave a card for you telling
you where it is. You may, when placing your order online, specify a different
delivery address than your payment address if that is more convenient for you.
All delivery timescales are approximate and subject to availability. The
precise timing of a delivery cannot be specified.
The Signed For service is insured up to the value of £50.
If your order has not arrived within 5 working days, please contact us
with your order number immediately.
If you require any clarification on the above, please feel free to contact
us by emailing: firstname.lastname@example.org